


Rachelle St Ledger
Rachelle is a strategic executive and advisor with 25+ years across payments, fintech and financial services in Australia, the UK and Europe.
She has led high‑growth, regulated businesses through technology‑enabled transformation, bringing a clear commercial lens, strong governance and deep customer centricity.
Previously CEO and Executive Director at EML Payments (Australia), Rachelle led national operations, growth and cultural transformation, and served as Responsible Manager under the AFSL. Her remit spanned strategy and execution, regulated product and platform scaling, risk and compliance alignment, and building teams that deliver at pace.
Rachelle partners with CEOs to create the time, space and executional muscle to accelerate growth, solve strategically and focus on what matters most—linking strategy to operating model, process and technology enablement.
At Encore 5.0, Rachelle advises boards, executive teams and high‑growth fintech and technology businesses on growth strategy, operating models, regulatory readiness (including AFSL obligations) and governance that enables scale—bringing the rare blend of boardroom judgement and hands‑on execution.
Industry Experience
-
Financial Services
-
Payments
-
FinTech
-
Retail
-
AI / Digital
-
Start-Ups
Areas of Expertise
-
Strategy, Growth and Transformation
-
Governance, Risk and Regulatory Compliance
-
Financial Management and Reporting
-
Technology & Digital Integration and Infrastructure
-
Cultural Change and High Performing Teams